SiGMA Online Casino Complaints
Our ADR specialists strive to resolve and mediate disputes between players and online casinos efficiently. Players can rely on our Alternative Dispute Resolution services for professional assistance with any issue they may experience while gambling online—our official holds associate-level membership with the Chartered Institute of Arbitrator
Discover How Sigma ADR Works
Hitting a snag while gambling online can be both frustrating and stressful. Allow us to take the stress and anxiety out of the equation by mediating and resolving the issue. Here’s how you can take full advantage of SiGMA Online Casino Complaints Service (SOCCS).
01.
Submit Your Complaint
To get started taking back the reigns, you first need to submit your complaint. Make sure to follow all the prompts when you complete our complaint form and that you provide detailed and accurate information as this will ensure we are equipped with the necessary detailis to resolve your complaint. Once you have detailed your issue, hit the submit button.
02.
The Complaint is Reviewed
Once our team receives the complaint, we go ahead and review it. During this step, we consider where the fault could be, whether we can solve the issue without the involvement of the casino or third parties, as well as the validity of the complaint.
03.
Complaint Verdict
As soon as our team has verified and reviewed the complaint, it will be added to our system with all the information provided. Based on our findings during the review step, the complaint verdict will be added to the case. The verdict will then be sent to you directly via email.
